1. Introduction
Welcome to Hear Me Out. These Terms and Conditions ("Terms") govern your use of our AI-powered chatbot service ("Service"). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
2. Definitions
- "Hear Me Out" refers to the platform provided by our company.
- "BETA" refers to a pre-release version for testing and feedback.
- "User" refers to any individual or entity accessing or using the Service.
- "Data" refers to all information collected, generated, or processed by the Service.
3. Use of Service
3.1 Account Registration
Certain features of the Service may require you to provide information. You agree to provide accurate, current, and complete information when interacting with these features
3.2 Prohibited Uses
You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Service. Prohibited uses include, but are not limited to:
- Engaging in any illegal activities.
- Transmitting any harmful or malicious content.
- Attempting to gain unauthorised access to the Service.
- Using the Service to harass or harm others.
4. Data Collection and Use
4.1 Data Collection
We collect and process personal data in accordance with our Privacy Policy. By using the Service, you consent to such collection and processing.
4.2 Data Use
We use the data collected to provide, maintain, and improve our Service. This includes using data for analytics, research, and development purposes. We will not sell your personal data to third parties without your explicit consent.
4.3 Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction. However, no security measures are completely secure, and we cannot guarantee the absolute security of your data.
5. Intellectual Property
5.1 Ownership
All content, trademarks, service marks, trade names, logos, and intellectual property rights related to the Service are the property of Hear Me Out or its licensors.
5.2 Licence
We grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Service for personal, non-commercial purposes in accordance with these Terms.
5.3 Restrictions
You may not:
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any content or information obtained from the Service.
- Reverse engineer, decompile, or disassemble any part of the Service.
6. Limitation of Liability
To the fullest extent permitted by law, Hear Me Out and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the Service.
- Any unauthorised access to or use of our servers and/or any personal data stored therein.
- Any interruption or cessation of transmission to or from the Service.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party.
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.
7. Indemnification
You agree to indemnify, defend, and hold harmless Hear Me Out, its affiliates, officers, employees, agents, partners, and licensors from any claim or demand, including reasonable solicitors' fees, made by any third party due to or arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.
8.Modifications to the Service and Terms
8.1 Modifications to the Service
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Hear Me Out shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.
8.2 Modifications to the Terms
We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.
10. Contact Us
If you have any questions about these Terms, please contact us at deanm@justice.org.au.